Q: Where can I find the option to raise a support ticket?
A: You can raise a support ticket in the "support" section of the system.
Q: What information do I need to provide when raising a support ticket?
A: You need to provide a subject that briefly describes your issue and a detailed description of the problem you are facing.
Q: Will the support team know where I am in the system when I raise a ticket?
A: Yes, the system allows the back-end team to see which screen you are in when you raise a ticket, which helps them understand the issue.
Q: What happens after I submit a support ticket?
A: Your ticket will be reviewed by the development team, who will then assist you in resolving the issue.